Privacy Policy

Effective Date: February 15, 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, business details, and payment information. We also collect usage data including pages visited, features used, and interaction patterns within the Platform.

2. How We Use Your Information

Your information is used to provide and improve our services, process payments, communicate about your account, deliver AI automation services, and personalize your experience. We do not sell your personal information to third parties.

3. Data Storage & Security

All data is stored securely using industry-standard encryption. Payment data is processed through Stripe and is never stored on our servers. We implement appropriate technical and organizational measures to protect your data.

4. Third-Party Services

We use third-party services including Stripe (payments), AI model providers (chatbot and agent functionality), email/SMS providers (communication automation), and analytics tools (platform improvement). Each operates under their own privacy policies.

5. AI & Automation Data

AI chatbot conversations, automation logs, and system analytics are collected to improve service quality and provide reporting. Client data processed through automation workflows remains owned by the client.

6. Cookies & Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may request data export or account deletion by contacting us. We will respond to requests within 30 days.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, data is retained for 90 days before permanent deletion unless legally required otherwise.

9. Contact

For privacy-related inquiries, contact us at privacy@getstaybooked.com.